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MMC hangs on startup while trying to access last opened file on missing network drive

• Edit

hchapman-mmdcomposer

30 Apr, 2013 12:44 AM

Steps:
- Edit md file on NFS mount
- Quit MMC
- unmount NFS
- Start MMC

Log:
4/29/13 8:44:36.000 PM kernel[0]: nfs_connect: socket connect aborted for 192.168.137.5:/home/hchapman
4/29/13 8:45:13.000 PM kernel[0]: nfs_connect: socket connect taking a while for 192.168.137.5:/home/hchapman

1. Support Staff 1 Posted by Fletcher on 30 Apr, 2013 01:21 PM

   

   I don't have an NFS mount readily available, but can't replicate this on a Samba share.

   Any clues in Console?

   FTP

   --
   Fletcher T. Penney
   Manager, Founder
   MultiMarkdown Software, LLC
   [email blocked]

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2. 2 Posted by hchapman-mmdcom... on 01 May, 2013 07:49 AM

   

   Just the two messages I pasted. Where can I find the file information MMC saves when quitting? I think MMC probably gets a file handle from OSX that OSX knows to be on a network share. It might be recognizable to MMC that the file is on a network share and then MMC could time out. Or, perhaps MMC should have a safety timeout on re-opening files?

   Work-around: Force Quit, Re-launch, Select "[Don't re-open files]"

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3. Support Staff 3 Posted by Fletcher on 01 May, 2013 02:21 PM

   

   All of that is handled by Apple's code. The OS is responsible for sending files to be re-opened when the app is launched.

   F-

   --
   Fletcher T. Penney
   Manager, Founder
   MultiMarkdown Software, LLC
   [email blocked]

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4. Support Staff 4 Posted by Fletcher on 24 May, 2013 04:30 AM

   

   Does this still happen with 2.2.2?

   F-

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5. 5 Posted by hchapman-mmdcom... on 24 May, 2013 03:35 PM

   

   Separate issue: 2.2.2(8) only has a 64px app icon unlike previous releases.

   Yes. I get a TOC window and then it beachballs. However, the Force Quit, Restart, "Don't Reopen" procedure still works.

   You can probably reproduce this with any network share:
   - open a file on a mounted network share
   - close MMC
   - unmount network share
   - make it impossible for OSX to auto-remount the share (easiest is just to turn off networking for your mac)
   - open MMC
   - [ OSX will attempt to reconnect to the share that contained the file, but will fail ]

   [Time passes…]

   I was wrong. I can't reproduce it with a samba mount on another machine. The problem is that I'm mounting a share on a VM on the Mac, so the network never goes away. BTW I tried the above test again without taking down the network and simply putting my windows machine to sleep. MMC still starts up ok for the remote shares.

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6. Support Staff 6 Posted by Fletcher on 24 May, 2013 04:23 PM

   

   What happens when you try the same thing with TextEdit? Anything useful in the console?

   F-

   --
   Fletcher T. Penney
   Manager, Founder
   MultiMarkdown Software, LLC
   [email blocked]

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7. Support Staff 7 Posted by Fletcher on 24 May, 2013 08:19 PM

   

   Re: app icon --- check again. It's got the full range of icon sizes. Might need to reboot.

   F-

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8. 8 Posted by hchapman-mmdcom... on 24 May, 2013 09:59 PM

   

   Interesting… the composer_app.icns file inside the app has all of the sizes, but the icon shown in the finder does not. Also, if I copy the icons for the app from the File Info window in finder and then paste into preview, 64x64 is the maximum size. I downloaded 2.2.2(8) this morning.

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9. Support Staff 9 Posted by Fletcher on 24 May, 2013 10:08 PM

   

   When I do the same thing I get all icon sizes.

   Sometimes the finder gets weird about these things.

   Sent from my iPhone

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10. Support Staff 10 Posted by Fletcher on 04 Jun, 2013 10:37 PM

    

    Please let me know if 10.8.4 fixes the NFS issue you were having.

    Thanks!

    F-

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11. 11 Posted by hchapman-mmdcom... on 04 Jun, 2013 11:18 PM

    

    Well... kind of. It beachballs for 10-20 seconds and then opens a new window labeled Untitled. Here's the console log. In summary, it's much better than it used to be. However, there's no error or anything like that.

    6/4/13 7:13:14.226 PM MultiMarkdown Composer[868]: open on /Users/hchapman/Library/Application Support/MultiMarkdown Composer/receipt: File exists
    6/4/13 7:13:23.000 PM kernel[0]: nfs_connect: socket error 60 for 192.168.137.5:/home/hchapman
    6/4/13 7:13:36.277 PM MultiMarkdown Composer[868]: *** WARNING: Method convertPointFromBase: in class NSView is deprecated on 10.7 and later. It should not be used in new applications.
    

    I have another app QtCreator that I use to open files on NFS shares. True to how it works, MMC doesn't show the files in the recent list anymore if the NFS mount is not available upon app start.

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12. 12 Posted by hchapman-mmdcom... on 04 Jun, 2013 11:20 PM

    

    Huh, I reconnected the NFS mount and the file reappeared in the Open Recent list without restarting MMC. I guess you could downgrade the severity of this issue quite a bit. It's probably not a common scenario and those of us that encounter are likely to know why.

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13. Support Staff 13 Posted by Fletcher on 04 Jun, 2013 11:23 PM

    

    Thanks for the update. Another user reported a problem with AppleShare files. I'm waiting to hear whether 10.8.4 fixes that one.

    I still think this is more Apple/NSDocument problem than a Composer problem, but I'm going to dig back in and see if there's something not quite right in my code when I get a chance. Certainly I would like to fix it, but I'm not convinced yet that I can. We'll see.

    Again, thank you for your help.

    F-

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14. 14 Posted by hchapman-mmdcom... on 05 Jun, 2013 01:42 AM

    

    I agree. I think this is an Apple bug. However, Apple bugs look like MMC bugs when they happen in MMC. :)

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15. Support Staff 15 Posted by Fletcher on 05 Jun, 2013 01:43 AM

    

    Yup. But I have to be really sure before I start "casting too many stones"… ;)

    F-

    --
    Fletcher T. Penney
    Manager, Founder
    MultiMarkdown Software, LLC
    [email blocked]

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16. Support Staff 16 Posted by Fletcher on 26 Jun, 2013 07:44 PM

    

    By any chance have you tested this behavior in 10.9?

    I still haven't found anything on my end that is obviously responsible for this.

    F-

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17. Fletcher closed this discussion on 01 Sep, 2013 12:26 AM.