Footer and Headers are inverted

Mark.ft's Avatar

Mark.ft

05 Nov, 2015 10:15 PM

I am using version Version 2.8 (58) and every time I preview the document in pdf or print the document the header and footer are inverted. I have also tried Composer Pro (Beta) and it is the same.

I checked the setting but could not see on that affects this. I am convinced I have an incorrect setting but am unclear how to change this situation.

  1. Support Staff 1 Posted by Fletcher on 05 Nov, 2015 11:04 PM

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    If you send me more information (e.g. a screenshot of your settings), I
    can take a look. But the header and footer always work properly for me
    and no one else has mentioned this.

    Fletcher

  2. 2 Posted by Mark.ft on 06 Nov, 2015 12:33 AM

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  3. Support Staff 3 Posted by Fletcher on 06 Nov, 2015 04:49 PM

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    Perhaps I misunderstood. I thought you were claiming that the header was ending up at the bottom of the page?

    F-

    --
    Fletcher T. Penney
    Manager, Founder
    MultiMarkdown Software, LLC
    [email blocked]

  4. 4 Posted by Mark.ft on 06 Nov, 2015 09:32 PM

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    Fletcher,

    No the footer and header are reverse images of what the should be. The original PDF I sent you show the footer this way.

    Mark

  5. Support Staff 5 Posted by Fletcher on 06 Nov, 2015 09:37 PM

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    I’m still not following. “Reversed”? Everything looks correct to me.

    What am I missing?

    How is it supposed to look if what I’m seeing isn’t correct?

    F-

    --
    Fletcher T. Penney
    Manager, Founder
    MultiMarkdown Software, LLC
    [email blocked]

  6. 6 Posted by Mark.ft on 06 Nov, 2015 11:35 PM

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    Fletcher,

    Sorry to bother you. It seems to be a display issue when saving as a pdf but the final document is fine.

    Apologies for the intrusion.

    By the way, I love the app. I now write nearly everything in mmd.

    Many thanks

  7. Support Staff 7 Posted by Fletcher on 06 Nov, 2015 11:40 PM

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    I was starting to think I was going crazy.

    :)

    F-

  8. 8 Posted by Mark.ft on 06 Nov, 2015 11:43 PM

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    No, I think I am the crazy one!

  9. 9 Posted by Mark.ft on 06 Nov, 2015 11:55 PM

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    Fletcher,

    Here is a screen shot of what I was seeing.

    Maybe I need new glasses. This came up when I previewed as a pdf. It
    still shows that but the final doc is ok.

    Bizarre hey?

  10. Support Staff 10 Posted by Fletcher on 07 Nov, 2015 12:02 AM

    Fletcher's Avatar

    Strange.

    Are you on El Capitan?

    I was just able to reproduce this -- Print -- Preview --> upside
    down/backwards. Print -> Save As PDF --> rightside up.

    I think this is an OS X El Capitan problem -- never saw it on Mavericks
    or other systems. Will try and dig further.

    Now I understand you.

    ;)

    F-

  11. 11 Posted by Mark.ft on 07 Nov, 2015 12:17 AM

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    Yes, I am running El Capitan.

    Ma r k

    *M a r k  T o b ia s* *e:*[email blocked]

    *This email is a private conversation between you and me. Please
    respect my privacy by not forwarding or distributing this email without
    my permission. If you are not the addressed recipient then please
    delete the email and destroy any paper or digital copies you may have.
    Thank you!*

  12. Support Staff 12 Posted by Fletcher on 08 Dec, 2015 03:58 PM

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    I have been digging into this more. Can confirm it's issue with El Capitan. Others have reported it during beta versions (it was also in TextEdit). Now TextEdit works, but I can't fix it in my app. Have reached out to another developer I know who found the same problem to see if he was able to fix it, and how.

    More to come...

    F-

  13. 13 Posted by Mark.ft on 08 Dec, 2015 08:28 PM

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    Seems that when it is printed it comes out ok. Weird!
    M a r k

  14. Support Staff 14 Posted by Fletcher on 08 Dec, 2015 08:41 PM

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    You mean if it's upside down on screen, when that same PDF is put on
    paper, it's right side up?

  15. 15 Posted by Mark.ft on 08 Dec, 2015 08:47 PM

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    No! Tested it and it printed upside down.

  16. Support Staff 16 Posted by Fletcher on 08 Dec, 2015 08:49 PM

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    Definitely strange...

  17. 17 Posted by Mark.ft on 08 Dec, 2015 08:49 PM

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    If you save it to a pdf from within the print window it is the right way up.

    *Mark*

    *Mark F. Tobias*
    *e:[email blocked] <[email blocked]>*

  18. Support Staff 18 Posted by Fletcher on 09 Dec, 2015 02:58 PM

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    Finally!!!

    Keith Blount (Scrivener developer) responded. He had reported bug to Apple and they sent him the fix a while bag. It works for Composer as well. This will be in the next beta release.

    Thanks for pointing this out!!

    Fletcher

  19. Fletcher closed this discussion on 09 Dec, 2015 02:58 PM.

  20. Mark.ft re-opened this discussion on 09 Dec, 2015 07:28 PM

  21. 19 Posted by Mark.ft on 09 Dec, 2015 07:28 PM

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    Happy to help. Composer is a great product.

    *Mark*

  22. Fletcher closed this discussion on 10 Dec, 2015 12:01 AM.

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