MMD 4.5.5 Composer Pro Crash when Trying to Open file from Open Folder

John Holland's Avatar

John Holland

04 Mar, 2019 08:01 PM

I recently upgraded to Pro and I experience this crash every time on two different Macs, a laptop and a desktop. Is this a known issue? Do you have any tips for me in terms of troubleshooting?

  1. Support Staff 1 Posted by Fletcher on 05 Mar, 2019 03:09 AM

    Fletcher's Avatar

    John,

    I'm sorry you're having trouble. I have not heard of this.

    Can you send the crash report(s)? That might allow me to figure out what is going on.

    What about details of your machine? OS version?

    Thanks,

    Fletcher

    PS> Wait? Do you mean you are using the Open Folder command to open a file?

    1) Why would you do that? ;)

    2) I just tried that and did get the crash. I'll have to look and see what changed that even allows you to choose a file. It was limited to only folders, but clearly I inadvertently changed something. I'll fix that.

    3) But more importantly, stop doing that and it will stop crashing. ;)

    --
    Fletcher T. Penney
    Manager, Founder
    MultiMarkdown Software, LLC
    [email blocked]

  2. 2 Posted by John Holland on 05 Mar, 2019 03:56 PM

    John Holland's Avatar

    Thank you Fletcher

    I get it now.

    This was a user experience issue.

    When I saw that the files were not shaded, I assumed that I’d be able to open them. Not so and not the design. I see that now

    Thanks and looking forward to the fix.

    John

    Sent from my iPhone

  3. Support Staff 3 Posted by Fletcher on 05 Mar, 2019 04:23 PM

    Fletcher's Avatar

    Definitely still an error on my part. But didn’t understand what you meant at first.

    Will fix it either way, but at least it’s not something more fundamental that I was missing

    Thanks again!!

    Fletcher

    Sent from my iPhone

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