Cannot purchase upgrade

ficara's Avatar

ficara

18 Nov, 2017 05:57 PM

When I click "Purchase Upgrade" in MMC, I am redirected to the app store where I get a "403 forbidden" error. MMC then tells me the app store refused my upgrade. My app store account is fine -- I can log in, view my other purchases, etc, etc. It's just this purchase that doesn't work.

  1. Support Staff 1 Posted by Fletcher on 18 Nov, 2017 06:33 PM

    Fletcher's Avatar

    Sorry you're having trouble.

    Unfortunately that is a problem in one of the following, and not a problem with MultiMarkdown Composer:

    • Your computer
    • Your network connection
    • The App Store

    See this thread for more information:

    http://support.multimarkdown.com/discussions/problems-v4/20-app-sto...

    If that doesn't help, you'll have to work with Apple -- As you can imagine, I have no ability to fix the App Store. :)

    Fletcher

  2. 2 Posted by ficara on 22 Nov, 2017 02:30 PM

    ficara's Avatar

    As I said, the computer/network/App Store were all working fine, and
    today's bug-fix release solved the problem. Thanks.

  3. Support Staff 3 Posted by Fletcher on 22 Nov, 2017 04:04 PM

    Fletcher's Avatar
    1. Glad that it's working!

    2. It's a coincidence that the bug fix release came out and it started working (Or the act of reinstalling a new version did something to your computer). The bug fixes had nothing to do with making purchases with the App Store, only with validating previous purchases (a completely separate process).

    But either way, the important thing is that your setup is working!

    Fletcher

  4. Fletcher closed this discussion on 22 Nov, 2017 04:16 PM.

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