About Marked message on every open document

Derek's Avatar


16 Mar, 2018 01:42 AM

Hi, I've downloaded Composer 4.3.2 (76) from the App Store. Every time I open a document I get the following message:

About Marked
Marked and Marked 2 are separate applications and must be installed prior to use.

Is there something wrong or will this message stop displaying when I upgrade?


  1. Support Staff 1 Posted by Fletcher on 16 Mar, 2018 02:10 AM

    Fletcher's Avatar


    Sorry you're having trouble.

    Did you turn on the 'Preview using "Marked"' preference? As well as the
    "Display preview" with New Windows preference?

    Do you not have the Marked application installed?

    If so, then with every document Composer tries to do what you ask -- it
    tries to preview the document, using the Marked application, but can't
    find it since it's not installed. So it tells you that something is wrong.

    Fix any one of those 3 things (or all of them) and the message should stop.

    If that's not the case, let me know and we can keep looking. No one
    else has ever reported this before, so it's not a common problem.


  2. 2 Posted by Derek Clarkson on 21 Mar, 2018 10:50 PM

    Derek Clarkson's Avatar

    Hi Fletcher

    All I can say is - Doh! I had Preview using Marked on and didn’t realise what it meant.

    Turning it off fixed it.


  3. Support Staff 3 Posted by Fletcher on 21 Mar, 2018 11:13 PM

    Fletcher's Avatar

    Glad it's fixed!!!


  4. Fletcher closed this discussion on 17 Apr, 2018 04:26 PM.

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